Personal Data Protection – Malaysia PDPA

Privacy Policy Syarikat 88 – Protecting the Personal Data of Every Malaysian Member Is Our Priority

Syarikat 88 is committed to protecting your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). This document transparently explains how we collect, use, and safeguard your data.

Last Updated: 1 January 2026
256-Bit SSL
Bank-Grade Encryption
No Data Sales
Your Data Is Never Sold
Full Control
Right to Access & Deletion
PDPA Compliance
Malaysia Act 2010
Contents

1. Introduction to Syarikat 88's Privacy Policy

Syarikat 88 takes seriously our responsibility to protect the privacy and personal data of every member who uses our platform. This Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and clearly explains how we manage the information you share with us.

When you register an account, use our services, make a deposit via Touch 'n Go, DuitNow, FPX, or any other local payment method we support, or simply browse the Syarikat 88 website, you consent to us processing your personal data in accordance with the terms set out in this document.

We want you to have a full understanding of your rights as a data subject under Malaysia's PDPA. You have the right to know what data we hold, what it is used for, who can access it, and how you can request that we update or delete it. Syarikat 88 is committed to processing your data in a manner that is transparent, responsible, and secure.

Policy Scope: This Syarikat 88 Privacy Policy applies to all registered members, website visitors, and any individual who interacts with our platform, mobile application, or official communication channels including email and Live Chat.

2. Types of Personal Data Collected

Syarikat 88 collects your personal data only to the extent necessary to provide the services you request and to fulfil our applicable legal obligations. The following are the categories of data we may collect:

Data Category Example Information Requirements
Identity Data Full name, MyKad / passport number, date of birth, gender Mandatory
Contact Data Malaysian phone number, email address, residential address Mandatory
Financial Data Bank account numbers, e-wallets (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow), transaction records Mandatory
Technical Data IP address, browser type, device, operating system, session cookies Automatic
Usage Data Games played, bet amounts, winnings, activity logs Automatic
Communication Data Live chat conversation records, support emails, complaints Where Applicable

Syarikat 88 does not collect sensitive data such as health information, religious beliefs, or political views unless you voluntarily disclose it in communications with our team and it is relevant to your request.

3. How We Collect Your Data

Syarikat 88 collects your personal data through several different channels, depending on how you interact with our platform:

  • Account registration: Information you provide in the registration form, including your name, email address, phone number, and date of birth.
  • KYC (Know Your Customer) Process: Identity verification documents such as a copy of your MyKad or passport submitted to us.
  • Financial transactions: Data collected when you make deposits via Touch 'n Go, DuitNow, FPX (Maybank2u or CIMB Clicks), GrabPay, Boost, or ShopeePay, as well as during withdrawals.
  • Platform usage: Data automatically generated when you play slots, Live Casino, roulette, or place Sports Betting wagers on Syarikat 88.
  • Communications with us: Information you share via live chat, email, or WhatsApp when contacting customer support.
  • Tracking technologies: Cookies, pixels, and similar technologies that operate automatically in your browser when you visit the Syarikat 88 website.

Syarikat 88 has never purchased personal data from third-party sources for marketing purposes. All data we hold is data you have shared directly with us or that has been generated through your use of our platform.

4. Purposes for Using Your Personal Data

Syarikat 88 uses the personal data we collect solely for legitimate, clearly stated purposes. The following are the primary purposes for which your data is used:

  • Account management: To create, verify, and manage your Syarikat 88 member account.
  • Transaction processing: To process deposits, withdrawals, and any other financial transactions you carry out on our platform.
  • Identity verification (KYC): To fulfil anti-money laundering (AML) legal obligations and verify member identity prior to withdrawal approval.
  • Service provision: To enable you to access all games and services on Syarikat 88, including slots, Live Casino, roulette, and Sports Betting.
  • VIP programme and rewards: To calculate VIP Points, determine your VIP tier, and credit any cashback and bonuses you are entitled to.
  • Customer support: To handle enquiries, complaints, and support requests submitted to our team.
  • Marketing communications: To send you promotional information, bonuses, and platform updates — provided you have given your consent to receive such communications.
  • Fraud prevention: To detect, investigate, and prevent fraudulent activity, money laundering, and any activity that violates Syarikat 88's terms.
  • Legal compliance: To comply with legal obligations, court orders, or directions from relevant authorities.
  • Platform improvements: To analyse usage patterns and improve the overall user experience on Syarikat 88.

5. Sharing of Data with Third Parties

Syarikat 88 does not sell, rent, or trade your personal data to any party for their own commercial purposes. However, we may share your data with selected third parties in the following limited circumstances only:

  • Payment service providers: Providers such as Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, and Malaysian banking institutions that process your financial transactions — data is shared only to the extent necessary to complete each transaction.
  • Game software providers: Companies such as Pragmatic Play, Evolution Gaming, and PG Soft that supply games to Syarikat 88 — only the technical data necessary to run the games is shared.
  • Technology service providers: Third parties that provide Syarikat 88 with IT infrastructure, cloud computing, and cybersecurity services — subject to strict confidentiality agreements.
  • Legal authorities: The Royal Malaysia Police, Bank Negara Malaysia, courts, or other regulatory bodies when we are legally required to do so.

Data Processing Agreement: All third parties with whom Syarikat 88 shares your data are bound by strict data protection agreements and are only permitted to use your data for the purposes specified in those agreements.

6. Data Security Measures

Syarikat 88 continually invests in its security infrastructure to ensure your personal data remains protected at all times. The security measures we maintain include:

  • 256-bit SSL Encryption: All data transmitted between your browser and Syarikat 88's servers is encrypted using the same protocols employed by Malaysia's major banks.
  • Data segregation: Member personal data is stored in an environment isolated from company operational data, with strict access controls in place.
  • Role-based access control: Only staff with specific authorisation may access members' personal data, and only to the extent necessary to carry out their duties.
  • Regular security audits: Syarikat 88's security systems are independently audited on a regular basis to identify and address any vulnerabilities.
  • Intrusion detection: An active 24/7 monitoring system that detects unusual activity and automatically responds to security threats.
  • Two-factor authentication (2FA): Available to all member accounts as an additional layer of protection.

While Syarikat 88 takes all reasonable steps to protect your data, no system can guarantee absolute security at all times. You also play an important role in keeping your account safe — avoid sharing your password and ensure your devices are secured.

7. Data Retention Period

Syarikat 88 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable laws in Malaysia.

  • Active account data: Retained for the duration of your active account with Syarikat 88 and for 7 years after account closure, in accordance with Malaysian financial regulatory requirements.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with the requirements of Malaysia's Anti-Money Laundering Act (AMLA).
  • System log data: Retained for 90 days for security and technical troubleshooting purposes.
  • Support communication records: Retained for 3 years after the issue is resolved.
  • Marketing information: Retained until you withdraw your consent to receive marketing communications.

Once your data is no longer required, Syarikat 88 will delete or anonymise it using secure, irreversible methods.

8. Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by Syarikat 88:

Right of Access
You may request a copy of all personal data that Syarikat 88 holds about you.
Right to Rectification
You may request that we correct any data that is inaccurate or incomplete.
Right to Erasure
In certain circumstances, you may request that we delete your data (the "right to be forgotten").
Right to Object
You may object to the processing of your data for direct marketing purposes.
Right to Restriction
You may request that we restrict the processing of your data in certain situations.
Right to Data Portability
You may request your data in a machine-readable format for portability purposes.

To exercise any of the above rights, please contact Syarikat 88's Data Protection Officer (DPO) by email at privacy@syarikat88.ws. We will respond within 30 days of receiving your request.

9. Cookies, Trackers & Related Technologies

The Syarikat 88 website uses cookies and similar tracking technologies to enhance the user experience and collect analytics data. The following are the types of cookies we use:

  • Essential Cookies (Required): Cookies required for basic website operations such as login, session verification, and security. These cookies cannot be disabled.
  • Preference Cookies: Saves your preferences such as display language and interface theme so you don't have to reconfigure them each time you visit.
  • Analytics Cookies: Helps us understand how players use the Syarikat 88 platform so we can make meaningful improvements. This data is collected in aggregate form and does not directly identify any individual.
  • Functional Cookies: Enables advanced features such as account memory and personalised game settings to function correctly.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some areas of the Syarikat 88 website. We do not use cookies to track your activity on other websites outside the Syarikat 88 platform.

10. Links to Third-Party Websites

The Syarikat 88 website may contain links to third-party websites such as payment portals or game provider sites. Syarikat 88's Privacy Policy does not apply to those third-party websites.

We encourage you to read and understand the privacy policies of any third-party websites you visit via links on our platform. Syarikat 88 is not responsible for the privacy practices or content of those third-party sites.

Note: When you use payment services such as Touch 'n Go, GrabPay, or FPX through the Syarikat 88 platform, you are also subject to the privacy policies of those respective providers. Please review their policies separately.

11. Amendments to This Privacy Policy

Syarikat 88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or the services we offer.

When we make significant changes, we will notify you via the email address registered to your account or through a prominent notice on the Syarikat 88 website before the changes take effect. We will also update the "Last Updated" date at the top of this page.

Your continued use of the Syarikat 88 platform after any amendments are published will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.

12. Contact Our Data Protection Officer

If you have any questions, concerns, or complaints regarding how Syarikat 88 handles your personal data, or if you wish to exercise any of your rights under the PDPA, please contact our Data Protection Officer (DPO):

  • Privacy Email: privacy@syarikat88.ws
  • General Support Email: support@syarikat88.ws
  • Live Chat: Available 24/7 at the bottom-right corner of the Syarikat 88 website

We are committed to responding to all privacy-related requests within 30 business days from the date your request is received. If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP).

To help us process your request promptly, please include your Syarikat 88 account number, the type of request (access / correction / deletion, etc.), and a copy of your identification document in your email to us.

Why Your Data Is Safe at Syarikat 88

Six concrete commitments that demonstrate Syarikat 88 takes the privacy of Malaysian members seriously

Industry-Standard Encryption
All data transmitted through the Syarikat 88 platform is protected by 256-bit SSL encryption — the same technology used by Bank Negara Malaysia and leading financial institutions worldwide. Your information remains unreadable to unauthorised parties.
Malaysia PDPA Compliance
Syarikat 88 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect your rights as a data subject and ensure that all data processing is carried out on a lawful and responsible basis.
Full Control in Your Hands
You have full control over your data at Syarikat 88. Request access, correct inaccuracies, withdraw marketing consent, or delete your account at any time by emailing our DPO. We will respond within 30 days.
No Data Sales to Advertisers
Syarikat 88 has never sold, and will never sell, member personal data to advertisers, data brokers, or any third party for their own commercial purposes. Your data belongs to you — we use it solely to provide the services you request.
Regular Security Audits
Syarikat 88's security infrastructure is independently audited by certified third parties on a regular basis. Any vulnerabilities identified are addressed promptly, ensuring your data protection remains current with the latest developments in cybersecurity.
Data Breach Notification
In the event of a data breach that may affect your account, Syarikat 88 is committed to notifying you within the timeframe required under the PDPA. We will not conceal any incident involving your privacy.
YOUR DATA IS PROTECTED – SYARIKAT 88 IS SAFE & LICENSED

Play with Peace of Mind at Syarikat 88 — The Platform That Protects Your Privacy

Over 250,000 Malaysian members have trusted Syarikat 88. Register for free today and enjoy slots, Live Casino, roulette, and Sports Betting with the peace of mind that your personal data is always kept safe.

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